Terms of Service

Decolih (“the Site,” “we,” “our,” or “us”) operates an online store offering premium physical wall art, including canvas prints, framed pieces, posters, and ready-to-hang decor designed for durability and effortless installation.

By accessing the Site, browsing products, registering an account, or completing a purchase, you agree to be bound by these Terms of Service. These Terms also incorporate all related policies available on the Site, including our Shipping Policy (free standard delivery within 4–7 business days), Returns and Refunds Policy (30-day return eligibility), Privacy Policy, Payment Policy, and any additional notices or guidelines published on the Site.

This agreement forms a legally binding relationship between you (“you,” “your,” or “Customer”) and Decolih. If you do not agree with any part of these Terms, you must stop using the Site immediately and refrain from placing orders. Continued use after updates constitutes full acceptance of any modifications. Our platform uses secure third-party systems to handle payments, order processing, inventory, production, and shipping to ensure reliable fulfillment.

1. Eligibility, Accounts, and Responsibilities

To use the Site, you must be at least 18 years old or meet the legal age requirement in your jurisdiction and have the legal authority to enter into binding agreements. If acting on behalf of another person or entity, you confirm that you are authorized to do so.

By using the Site, you agree to:

  • Provide accurate, complete, and current information during account creation, checkout, or communication, including name, address, email, phone number, and payment details.

  • Keep your account details updated to avoid delivery or billing issues.

  • Protect your login credentials and notify us immediately of any unauthorized activity.

  • Avoid creating multiple accounts for abusive purposes such as bypassing limits, promotions, or policies.

We reserve the right to suspend or terminate accounts at our discretion if violations, suspicious activity, or misuse are detected.

2. Acceptable Use and Restrictions

The Site may only be used for legitimate personal shopping purposes. The following actions are strictly prohibited:

  • Violating any applicable laws or regulations, including intellectual property, privacy, or anti-fraud laws.

  • Uploading or transmitting harmful code such as viruses or malware.

  • Attempting unauthorized access, scraping data, reverse engineering, or using bots without permission.

  • Engaging in abusive behavior such as harassment, impersonation, spam, or fake reviews.

  • Purchasing products for unauthorized resale or commercial redistribution without approval.

  • Promoting external businesses, links, or advertisements without consent.

Violations may result in account termination, order cancellation, IP blocking, and potential legal action.

3. General Conditions and Site Control

We reserve the right, at any time and without liability, to:

  • Refuse service to any user based on risk, prior violations, or suspicious behavior.

  • Modify, suspend, or discontinue features, products, or services.

  • Update Site content or functionality for performance and usability improvements.

While general browsing data may not always be encrypted, all payment transactions are processed securely through PCI DSS-compliant providers such as PayPal and Stripe.

Section headings are for convenience only and do not affect interpretation. Failure to enforce any provision does not waive our rights.

4. Product Information and Availability

We strive to provide accurate product descriptions, images, dimensions, materials, and pricing. However:

  • Actual product appearance may differ slightly due to screen settings, lighting, or production variations.

  • Inventory, sizes, and customization options may change without notice.

  • We are not obligated to honor errors in pricing, availability, or listings.

Customers are responsible for reviewing all product details and policies before purchase. Professional advice may be helpful for installation or design decisions.

5. Pricing and Promotions

Prices may change at any time due to market conditions, supplier costs, or promotional campaigns.

Regarding promotions:

  • Discounts and offers have no cash value and cannot be combined unless stated.

  • We may modify or cancel promotions if misuse is detected.

  • Shipping terms, product availability, and services may change without notice.

6. Orders, Billing, and Fulfillment

To place an order, add items to your cart, proceed to checkout, and complete payment. Confirmation is typically sent within 1–2 business days. Processing begins shortly after, with total delivery estimated at 4–7 business days.

We may refuse, cancel, or split orders due to issues such as stock shortages, incorrect addresses, or suspected fraud. Customers will be notified, and refunds issued when applicable.

By placing an order, you authorize us to charge your payment method for the full amount, including any applicable fees. International customers are responsible for duties and taxes.

Custom or personalized items cannot be canceled once production has started.

7. Third-Party Services

The Site may include integrations such as payment processors, analytics tools, or chat services. These are provided without guarantees, and we are not responsible for their performance or data practices. Users should review third-party policies before use.

8. External Links and Content

The Site may contain links or embedded content from third-party sources. We do not control or verify these and are not responsible for their accuracy or safety. Use them at your own risk.

9. User Content and Licensing

By submitting content such as reviews, images, or feedback, you grant Decolih a worldwide, perpetual, royalty-free license to use, modify, and distribute that content for marketing or operational purposes.

You confirm that your content is lawful, original, and does not infringe on any rights. We may edit or remove content at our discretion without compensation.

10. Errors and Corrections

Errors such as incorrect pricing, descriptions, or availability may occur. We reserve the right to correct such issues, cancel affected orders, and issue refunds where necessary.

11. Additional Prohibited Activities

You also agree not to:

  • Collect or misuse user data.

  • Bypass security systems or use tools like VPNs for deceptive purposes.

  • Engage in unauthorized arbitrage or trade violations.

Violations may result in termination and legal reporting.

12. Disclaimer of Warranties and Liability

All products and services are provided “as is” and “as available,” without warranties of any kind, including merchantability or fitness for a specific purpose.

Our liability is limited to the amount paid for your order, and we are not responsible for indirect or consequential damages to the fullest extent permitted by law.

13. Indemnification

You agree to indemnify and hold harmless Decolih and its affiliates, employees, and partners from any claims, damages, or expenses resulting from your use of the Site, violations of these Terms, or submitted content.

14. Severability

If any provision is deemed invalid, the remaining Terms will remain fully enforceable. Certain obligations will survive termination, including indemnity and payment responsibilities.

15. Termination

You may stop using the Site at any time. We may suspend or terminate access immediately if violations occur.

16. Governing Law and Disputes

These Terms are governed by the laws of Wyoming. Disputes will be handled in Casper courts, with arbitration through the American Arbitration Association preferred where applicable.

17. Entire Agreement

These Terms, along with all referenced policies, represent the complete agreement between you and Decolih and replace any prior agreements.

18. Updates to Terms

We may update these Terms at any time. Changes take effect upon posting, and continued use of the Site indicates acceptance.

19. Contact Information

Store: Decolih
Email: contact@decolih.com
Phone: +1 318 673 9204
Address: 106 Melvyn Dr, Monroe, LA 71203, United States